CTM Kenya emerged as the winner of the Tiles and Floor Coverings eCommerce Gold Award at the Kenya eCommerce Awards.
This recognition has cemented CTM Kenya’s position as the leading eCommerce platform for tiles and floor coverings in Kenya.
In this blog article, we will explore what makes CTM Kenya stand out in the eCommerce industry, and what this award means for their customers.
CTM Kenya’s Commitment to Quality
One of the key factors that has made CTM Kenya stand out in the eCommerce industry is their unwavering commitment to quality.
They have built a reputation for providing customers with top-quality tiles and floor coverings sourced from the best manufacturers in the world.
This has been achieved by a rigorous process of selection and testing, ensuring that only the best products make it to their online store.
Ease of Navigation and User-Friendly Interface
Another factor that sets CTM Kenya apart from other eCommerce platforms is their user-friendly interface.
The company has invested heavily in building an easy-to-navigate website that allows customers to browse through their extensive product range with ease.
This has made it simple for customers to find the right products for their needs, place orders and make payments online.
Innovative Delivery and Logistics
CTM Kenya has also innovated in their delivery and logistics systems, ensuring that their customers receive their orders promptly and in good condition.
They have partnered with leading logistics companies to ensure timely delivery of orders to any part of Kenya.
In addition, they have built a robust customer support system that is always ready to attend to any issues that customers may have with their orders.
Shopping at https://ctm.co.ke/ is a straightforward and hassle-free process. Here are the steps to follow when shopping on the CTM Kenya website:
Step 1: Create an Account
To start shopping on CTM Kenya, you need to create an account. You can create an account by clicking on the “Register” button at the top of the website. You will be prompted to enter your name, email address, and a password to create your account.
Step 2: Browse Products
Once you have created your account, you can start browsing products on the website. You can use the search bar to look for a specific product, or you can browse by category, such as tiles, bathroom accessories, or plumbing.
Step 3: Add Products to Cart
When you find a product you like, click on the “Add to Cart” button. You can continue shopping and adding more products to your cart, or you can proceed to checkout by clicking on the “Cart” button at the top right corner of the website.
Step 4: Review Cart and Proceed to Checkout
When you click on the “Cart” button, you will see a list of all the products you have added to your cart. Review the items and quantities to make sure everything is correct. If you have a coupon code, you can enter it in the “Coupon Code” field and click “Apply Coupon” to redeem it. Once you are satisfied with your cart, click on the “Proceed to Checkout” button.
Step 5: Enter Delivery Details
On the checkout page, you will be prompted to enter your delivery details, such as your name, address, and phone number. You can also choose your preferred delivery date and time. Review the details to make sure everything is correct, then click on the “Continue to Payment” button.
Step 6: Choose Payment Method
On the payment page, you can choose your preferred payment method, such as M-PESA, credit card, or bank transfer. Follow the instructions to complete your payment.
Step 7: Confirm Order
After completing your payment, you will see a confirmation page with your order details. Review the details to make sure everything is correct, then click on the “Confirm Order” button.
That’s it! Your order will be processed, and you will receive a confirmation email with your order details. CTM Kenya’s customer support team will also be in touch to confirm your delivery details and answer any questions you may have.
Conclusion
The Kenya eCommerce Awards 2022 recognised CTM Kenya’s outstanding performance in the tiles and floor coverings eCommerce category.
The company’s commitment to quality, user-friendly interface, and innovative delivery and logistics systems have set them apart from other eCommerce platforms in Kenya.
As CTM Kenya continues to expand and improve there services, customers can expect even better experiences when shopping for tiles and floor coverings online.
